Frequently asked questions

Shreem Labs builds websites, web apps, AI agents and HubSpot systems for businesses, then looks after them after launch. The team is 150+ engineers, designers, project managers, QA and operations specialists.

We reply within one working day, and send a quote within 24 hours of our call. Once you approve the quote, most projects start within a week, with a named project lead. You see the first demo at the end of the first sprint.

Yes. For a monthly fee we watch uptime, install security updates, keep backups, fix bugs and make small improvements. We do this for sites we built and sites other teams built.

Yes. An AI agent is software that uses an AI model to do a task, such as answering customers from your documents or updating your CRM. We also build AI products from scratch. A first version of one workflow usually takes 3 to 6 weeks.

Yes. We schedule calls in your working day, invoice in USD, sign an NDA on request and transfer the code to you when you pay.

It depends on what you need. Website projects are usually a fixed price, paid in stages. Products and long-term work are billed monthly. The first call and the quote are free, and you pay nothing until you approve the quote.

Yes. We sign yours or send ours before you share anything confidential. Tick the NDA box on the contact form and we will send it before the call.

You do. Once you have paid, the source code, designs and other IP are yours. We can work in your repositories and cloud accounts from the first day.

You get a named project lead, a shared task board, a live demo each week and a short written update. We answer questions within your working day on Slack, WhatsApp or email.

Every project has a warranty period, set in your quote, in which we fix defects for free. After that you can add a monthly care plan, keep building with us, or take the project in-house using our documentation.

Fixed-price projects are paid in stages, usually a first payment, a middle payment and a payment at launch. Dedicated teams and retainers are billed monthly in advance. We invoice in USD.